Frequently asked questions

Get answers. Shop smarter. Earn more.

Curious about how it all works? Find clear, honest answers to our most common questions below. We’re here to help you make the most of your m.

General

What is Cashback Clubhouse?

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Cashback Clubhouse is a private members-only platform where real shoppers test products, submit private feedback to brands, and receive a 100% rebate on approved campaigns.

How does the process work?

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You join the club, receive email alerts for new campaigns, claim a spot, purchase the product, receive and test it, submit proof of purchase and private feedback, and then receive your full rebate via PayPal.

Is Cashback Clubhouse affiliated with Amazon or any retailer?

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No. Cashback Clubhouse is an independent buyers club and is not affiliated with Amazon or any other marketplace or retailer.

Is this legal?

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Yes. You are a real shopper buying a real product and providing private feedback directly to the seller. Rebates are a standard, legal practice used in many industries.

Membership & Eligibility

Who can join Cashback Clubhouse?

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Members must live in the United States, have an active online shopping account (for example, Amazon), have a valid payment method, and agree to our rules and terms.

Do I have to pay to be part of the club?

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Currently, membership is free. In the future, as demand increases, a membership fee may be introduced.

Why do you review applications?

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We review applications to maintain a high-quality community free of bots, fake accounts, resellers, and abusive behavior.

Can my application be denied?

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Yes. Applications may be denied or placed on hold if requirements are not met.

Can I cancel my membership?

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Yes, you may cancel your membership at any time.

Campaigns & Product Offers

How do I find out about new products?

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We email you every time a new product campaign becomes available.

How many products can I expect per month?

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We aim to launch at least four new rebate campaigns per month, with more added as we grow.

Are campaign spots limited?

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Yes. Campaigns are first-come, first-served and may have limited availability.

How many campaigns can I join?

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You can join as many campaigns as you’d like, as long as you complete each one on time and follow the instructions.

Can I purchase multiple products in the same campaign and receive multiple rebates?

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No. It is one product per member, per campaign.

Do I need to leave a review on Amazon or any website?

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No. All feedback is submitted privately through our form and goes directly to the manufacturer or seller. Public reviews are optional and not required for rebate eligibility.

Purchases & Proof of Purchase

Where do I purchase the product?

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Most campaigns require ordering from Amazon.com, TikTok Shop, or Walmart.com. Each campaign email provides the exact product link and instructions.

Do I need to follow the purchase instructions exactly?

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Yes. You must purchase the correct product, variant, and quantity as specified in the campaign to qualify for the rebate.

How do I submit proof of purchase?

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You will upload a screenshot of your order confirmation through our Proof of Purchase & Feedback form for that campaign.

What counts as valid proof?

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A screenshot showing the product name, price paid, order number, and order date is considered valid proof of purchase.

Am I allowed to return the product once I receive it?

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No. Because you receive a 100% rebate, returning the product is not allowed. Returning a product after receiving a rebate will result in permanent removal from the club.

Product Testing & Feedback

What do I do after the product arrives?

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Open the package, inspect the quality, use the product as a normal customer would, and then complete the feedback form we provide for that campaign.

Where do I submit my feedback?

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You submit your feedback through the private feedback form included with each campaign.

Is my feedback public?

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No. Your feedback is private and shared only with the product manufacturer or seller.

Rebates & Payments

How do I receive my rebate?

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Rebates are sent through PayPal. You must provide your PayPal email during your application or in your account settings.

How long does it take to receive my rebate?

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After you receive the product, inspect it, and submit your feedback and proof of purchase, rebates are processed within five business days.

How much of my purchase do I get back?

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All campaigns offer a full 100% rebate on the product price plus the sales tax you paid.

Are shipping costs reimbursed?

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No. Shipping is not reimbursed. However, shipping is almost always free on the platforms we use.

Why are you able to provide 100% rebates?

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Brands hire us to gather real-world shopper insights. Your honest feedback helps them improve their products, and the rebate is their way of compensating you for your time and experience.

Rules, Limits & Account Issues

Can I have more than one account?

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No. Only one account per person is allowed. Multiple accounts may result in termination.

What happens if I violate the rules?

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If you violate the rules, rebates may be withheld, campaign access may be removed, and your membership may be permanently terminated.

Can my account be suspended?

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Yes. Suspicious activity or repeated rule violations may result in temporary account suspension while we review your activity.

Privacy & Data

How is my personal information used?

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We use your information to run your membership, process rebates, and send anonymized or aggregated feedback to brands. We do not sell your personal data.

Do brands see my full personal details?

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No. Brands only see your feedback and any optional demographic details you choose to provide.

Technical & Support

I didn’t receive an email. What should I do?

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Check your Spam, Promotions, and Updates folders. Add our email address to your contacts to ensure future delivery.

My screenshot won’t upload. How do I fix this?

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Make sure the file is a PNG, JPG, or PDF and within the size limits specified on the form. If the problem continues, contact support.

How do I update my PayPal email?

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Update your PayPal email in your account profile, or contact support if you have already submitted a campaign with the wrong email.

How do I contact support?

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You can reach us through the support form or email listed on our website. We typically respond within one business day.

Ready to join the club?